?What are the characteristics of a good visitor

Many people say that being a visitor is not a job, it is a lifestyle. Some also say that the work of a visitor only begins after the customer says no. It doesn't matter if you are new to this job or experienced, it doesn't matter what product you visit. There are always a few tips that can help you remember and follow.

The following tips can be your crutch when you start your work every day; somewhere after hearing no!

• Know your product well!

Price, competitive advantage, layout and discount conditions. Remember that if you can't answer the customer's questions, the customer will easily give up buying. So know your product like the back of your hand.

Listen more than you talk.

Be friends with each of your customers and deepen your relationship with them. You don't have to do much, with a call, message or short visit; you can improve your relationship with them. Remember, people feel important and trusted by you.

• Always be handsome.

Your untidy appearance will make you unpopular with any customer. Remember, you represent a company with thousands of employees, and your bad appearance will make them distrust that company.

When you go inside, it is quiet.

If the store you are looking for is busy and full of customers, wait until the store is quiet before you go inside. Never interrupt a customer’s work because just as the customer is important to you, your customer’s customers are also important to them.

Don’t underestimate the power of smiling.

We all enjoy hanging out with energetic people. I know that the pressure of work can often make you impatient, but being open and honest will ultimately work in your favor.

• Have the power to say no

Remember when we said that a visitor’s work begins after hearing no? This means that the visitor must have the power to say no and offer an alternative solution. You are not supposed to just ignore it and say goodbye after hearing no.

In addition to presenting a product, a visitor should also give good buying advice.
By giving the right advice, you can help your customer get out of their way and direct their thoughts about the products on the market. Your creativity has no limits. Try to assure the customer that your product is not going to go to waste in their store.

Trust is your greatest asset
Never destroy the customer's trust to meet a temporary need. By making empty promises and promises that cannot be fulfilled, you only ruin your image in the customer's mind.

• Honesty is your work tool.

Honesty is important for everyone. But for a visitor, honesty should be one of his work tools. Put yourself in your customer's shoes, seeing lies and feeling dishonesty on your part, all your previous and subsequent statements will collapse. Remember that this is a one-way street and many times it is irreparable.

• And finally, follow up on the customer's work.

If the product did not reach the customer or there was a return... If he had a request or request from you that you may think was too much. Remember that kindness and affection make any human relationship deeper and more unbreakable. So broaden your umbrella of affection.

For distribution companies, visitors are ambassadors of that brand and often the image that customers have of a visitor to a company is the image that they have of the entire company. Especially in the fast-moving goods industry (FMCG) due to the constant visits, this is even more important.

Your professionalism is not always just about your sales! It is often about how many of your customers will wait for you to visit them and be different from the other vi